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Checking In Patients

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Check in ALL patients on CERNER before clinic begins:

  1. Right click appointment. Go to "Actions" → "Check In" → Press "Ok".

  2. Verify patient's Name, DOB, Sex, Address, Phone Number, Preferred Language, and Interpreter Status.

  3. Make sure that they are "Self Pay".

  4. Fill in any additional info: usually write "Unknown"/"Other" for most fields. Reach out to Chief CMs if you're uncertain about something.

  5. Press "OK"

When a patient arrives in clinic, write down their check-in time on the CALLSHEET.

Then let the TS or the patient's CCS know that a patient is here. PLEASE keep an eye out for any patients that seem to be waiting in the clinic for too long - let the head TS know!