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EHHOP Phone Line
(877) 372-4161call main voicemail
Check for EHHOP voicemails Twilio VMs
New Content
Medication Refill & Pharmacy Instructions for PatientsNew Content
Urgent Medications antibiotics refillNew Content
Submitting feedback or concerns about clinic (GForm) Comments FormNew Content
NYLAG Patient Advocacy Presentation (GSlides)New Content
PPENew Content
Everyone — In clinic
Determining if a patient is eligible for EHHOP eligibility qualifyEveryone — In clinic
Opening the Medication BinsEveryone — In clinic
Opening the Supply ClosetEveryone — In clinic
Opening the IMA LockersEveryone — In clinic
Locating and Tracking Diabetic Testing Supplies glucometer stripsEveryone — In clinic
Managing PDAPsEveryone — In clinic
Dispensary of HopeEveryone — In clinic
Using the translator/interpreter phoneEveryone — In clinic
Calling a patient using the EHHOP caller ID CM phoneEveryone — In clinic
Getting reimbursed for a purchase for EHHOP payment money finance reimbursement pafEveryone — In clinic
Discontinuing a MedicationEveryone — In clinic
Clinic Day Flow SheetEveryone — In clinic
Clinic Manager — CM1
Pre-Clinic Week
In-Clinic Preparation and Troubleshooting arrival arrive checking in out new ima request medical records walk-in walkin billsClinic Manager — CM1
Post-Clinic DutiesClinic Manager — CM1
Common Epic/Cerner GlitchesClinic Manager — CM1
Get Access to CareMessageClinic Manager — CM1
Senior Clinician — SC
Signing Up for Clinic (via email)Senior Clinician — SC
Before ClinicSenior Clinician — SC
Clinic DaySenior Clinician — SC
General SC Checklist for each visitSenior Clinician — SC
Chronic Care Senior — CCS
CC Weekly OverviewChronic Care Senior — CCS
Scheduling Your PatientChronic Care Senior — CCS
CC Sign-insChronic Care Senior — CCS
Managing Patients Between Clinic DaysChronic Care Senior — CCS
Ordering Medications/Labs/Referrals Outside of ClinicChronic Care Senior — CCS
Labs Teaching Senior — TS
Responsibilities Before ClinicLabs Teaching Senior — TS
CM Responsibilities for LabsLabs Teaching Senior — TS
Accidental Blood ExposureLabs Teaching Senior — TS
Part 1: Setting up your workspaceLabs Teaching Senior — TS
Part 2: Drawing labs and entering resultsLabs Teaching Senior — TS
Part 3: Injections: PPD, vaccines PPD MMR Tdap HBV vaccinationLabs Teaching Senior — TS
Part 4: Pap smears and GC/ChlamydiaLabs Teaching Senior — TS
Part 5: HIV TestsLabs Teaching Senior — TS
Part 6: Stool TestsLabs Teaching Senior — TS
Part 7: Closing a Labs Only VisitLabs Teaching Senior — TS
Part 8: Fixing orders for the wrong dateLabs Teaching Senior — TS
Part 9: End of the day tasksLabs Teaching Senior — TS
Cleaning Up and Restocking the Labs RoomLabs Teaching Senior — TS
Labs TS & Phlebotomist In-Clinic Logsheet (PDF)Labs Teaching Senior — TS
Quant GoldLabs Teaching Senior — TS
Main Clinic Head Teaching Senior — TS
Overview of weekly head TS dutiesMain Clinic Head Teaching Senior — TS
Accessing prior Sign Outs to triage patientsMain Clinic Head Teaching Senior — TS
Head TS pre-clinic dutiesMain Clinic Head Teaching Senior — TS
Head TS clinic day dutiesMain Clinic Head Teaching Senior — TS
Head TS post-clinic dutiesMain Clinic Head Teaching Senior — TS
Triaging Patient CallsMain Clinic Head Teaching Senior — TS
Important Clinical ScenariosMain Clinic Head Teaching Senior — TS
Prescription Refills medicationMain Clinic Head Teaching Senior — TS
Troubleshooting Common Issues
Main Clinic Telehealth Teaching Senior — TS
Overview of Weekly Telehealth TS DutiesMain Clinic Telehealth Teaching Senior — TS
Telehealth TS Pre-clinic DutiesMain Clinic Telehealth Teaching Senior — TS
Sending Patients for Pre-Visit LabsMain Clinic Telehealth Teaching Senior — TS
Telehealth TS Clinic Day DutiesMain Clinic Telehealth Teaching Senior — TS
Telehealth TS Post-clinic DutiesMain Clinic Telehealth Teaching Senior — TS
Prescription Refills medicationMain Clinic Telehealth Teaching Senior — TS
Quick VisitsMain Clinic Telehealth Teaching Senior — TS
Telehealth Sample ScheduleMain Clinic Telehealth Teaching Senior — TS
Ancillary Clinic Teaching Senior — TS
Women's Health Clinic — TSAncillary Clinic Teaching Senior — TS
EHHOPhtho Teaching Seniors — TSAncillary Clinic Teaching Senior — TS
Social Worker — SW
Closing Social Work ChartsSocial Worker — SW
New Patient ScreeningSocial Worker — SW
EHHOP Technology
Using the EHHapp
Epic and Cerner
Emailing, Scanning, Fax, and Media
Get Support from EHHOP Tech (GForm) IT coordinator issue problem bug tech supportEHHOP Technology
Miscellaneous Questions
Premeds who want to volunteer at EHHOP in clinic/patient-facing roles
- Tell them that - sadly - we do not have a good way of incorporating premed volunteers in patient-facing roles at this time. Thank them for their interest. Direct them to Maggie Suppa who can tell them about internships available through Med Ed. The only current exception is if somebody passes screening/training by the Mount Sinai Volunteer Office and would like to interpret in ESIP: see below guideline for more details.
- Maggie SuppaMiscellaneous Questions
- EHHOP Unaffiliated Volunteer GuidelineMiscellaneous Questions
How to use Health BucksMiscellaneous Questions
Ordering a Blood Pressure BP Cuff for a PatientMiscellaneous Questions
Directions from EHHOP to other MSH locations
Subscribing to monthly updatesMiscellaneous Questions
Subscribing to EHHOP calendarsMiscellaneous Questions
Accessing shared documents on Google DriveMiscellaneous Questions
Raising money for EHHOP while shopping on AmazonMiscellaneous Questions
Going to a conference Research QI SSRFCMiscellaneous Questions
Submitting an IRB Research QIMiscellaneous Questions
NYC Health AlertsMiscellaneous Questions
Dynamic formulary (alpha)Miscellaneous Questions