Dispensary of Hope:
Dispensary of Hope (HOPE) is a non-profit organization that supplies medications free of charge for patients at EHHOP. While medications have always been free for patients at EHHOP, Dispensary of Hope means that EHHOP will no longer have to pay for many of these medications.
For Clinicians and Patients:
To receive medications through the Dispensary of Hope (HOPE), patients must enroll by filling out an income eligibility form, which is available in English and Spanish.
Check that your patient is enrolled by looking at columns U & V on the Master Patient List.
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Every patient must be enrolled to receive medications from HOPE.
- If your patient is enrolled, no further action is required.
- If your patient is not enrolled, please see the enrollment instructions below.
Order medications as usual on Epic. The HOPE Formulary (updated as of January 1, 2026) is integrated with the EHAPP Formulary. It is divided into a "Primary Access Drug List" and a "Flexible Access Drug List". As soon as a patient is enrolled, any medication they receive that is supplied by Dispensary of Hope will be automatically switched to the Disp of Hope source.
Patients should still pick up medications as usual from the employee pharmacy. If this is their first time receiving medications via Dispensary of Hope, tell the patient not to go to the pharmacy until Tuesday. If they are receiving a medication from the Flexible Access Drug List, please make sure to email sharon.barazani@icahn.mssm.edu when placing the order and let the patient know it won't be ready for 7-10 days. Otherwise, they can still go on Monday.
Enrollment Instructions:
- CMs print HOPE forms in English and Spanish. HOPE form copies will be available in the CM cart for CCSs and SCs to take.
- SCs and CCSs are responsible for checking if their patient's HOPE form is active (check the patient's Epic chart for their HOPE form. See the date it was uploaded to their chart as media. If it was within a year, it is active. If it has been more than a year, the HOPE form has expired and the patient needs to complete a new HOPE form.) Completed HOPE forms should be uploaded to the patient's Epic chart as media and emailed to the EHHOP Pharmacy team at ehhop.pharmacy@icahn.mssm.edu.
- Pharm Team Members will save all HOPE forms in the Pharmacy Google Drive folder and will share newly completed HOPE forms with the Sinai pharmacy.
Using EPIC Haiku to Upload Enrollment Forms:
- Go to App Store.
- Search “Haiku”.
- Download “EPIC Haiku & Limerick” (you don't have to be on campus to do this).
- Go to your phone settings, scroll down to see Haiku, enter the following (settings might be in different location for Android):
- Server: epicsoapproxyprd.mountsinai.org
- Interconnect-haiku-prd
- Go back to the Haiku App.
- Log In with your EPIC username and password.
- On the bottom right of the screen, press “More”.
- Press “Search”.
- Search for the particular patient via MRN/name/etc.
- Next to the patient’s name on top of the screen, there will be a small camera icon. Press that, and choose “capture clinical media”.
- Allow Haiku to access your camera/microphone.
- Take the photo of the signed DOH document.
- Write “HOPE Form DD/MM/YY” in the description and save.
- Shred the physical copies of the forms in the library or in the Aron Hall lounge.